Returns & Exchanges
At 4BLANC, we stand behind the quality of our professional beauty equipment and offer a 30-day window for returns on unused items in their original packaging. We are dedicated to ensuring your salon or studio is equipped with only the best tools for your success.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation for the return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with specific shipping instructions.
Secure Packaging
Pack the item securely in its original 4BLANC box, ensuring all components, manuals, and protective inserts are included to prevent damage during transit.
Inspection and Refund
Once our technicians inspect the returned unit for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing